Retail Sales Associate

EZCORP • Lanett, AL

21d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for La Familia Pawn and Jewelry in Plant City, Florida. The role offers daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements concerning pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful environment. The position offers a career path that includes a Pawnbroker Certification Program, potential promotion to Lead Pawnbroker (Shift Leader), and an Assistant Manager training program. Pay is listed as $17.00 per hour; the posting also describes competitive pay based on experience and monthly bonus potential.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, outgoing, and strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and interact with them in person and by phone.
• Provide excellent customer service and build customer relationships.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Pawnbroker Certification Program with an opportunity to earn an additional $1 per hour.
• Career advancement opportunities, including Lead Pawnbroker and Assistant Manager roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED