Retail Sales Associate

Verizon•Dania Beach, FL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and support customer success. You will use your interest in technology and customer service to understand customer needs, recommend suitable products and solutions, and close sales. The role also includes ongoing training and opportunities to develop operational skills in merchandising and inventory. Associates may build their customer base through outbound calls and text messages to interested Verizon customers, and by participating in Verizon-sponsored events outside the store. The role is based onsite at a defined work location, with 40 scheduled hours per week. The position requires willingness to work evenings, weekends, and holidays, and openness to picking up additional shifts during busy periods. Compensation includes base pay of $16.00 to $21.00 per hour and individual sales commissions, with earnings varying by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by making connections and asking relevant questions.
  • Present product insights and solution recommendations to provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering simple, intuitive technology solutions.
  • Develop operational skills through ongoing training in merchandising and inventory.
  • Build a customer base through outbound calls and text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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