Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Comstock Charter Township, MI

7d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. Associates help customers find products, build positive customer relationships, meet sales goals, maintain store appearance and inventory, and follow company policies and procedures. The role may include travel within a 15-mile radius of the home store for shift coverage. Associates must be able to work shifts of 4 to 12 hours standing on the sales floor and perform the physical activities listed in the posting.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 lbs.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide excellent service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products to meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius from the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Help customers feel comfortable and make their shopping experience simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance (full-time only after 60 days of employment).
• Dental insurance (full-time only after 60 days of employment).
• Vision insurance (full-time only after 60 days of employment).
• Life insurance (full-time only after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED