Retail Sales Associate

My Wireless • Sacramento, CA

3d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to help customers find technology solutions through AT&T products and services. The role involves engaging with customers, educating them about available products and services, and guiding them through the buying process in an energetic retail environment.

Associates are expected to meet sales and performance goals while providing outstanding customer service, collaborating with teammates, and maintaining a clean and welcoming store. My Wireless provides ongoing paid training and opportunities for career growth, including potential advancement to the management team. The role may also involve participating in marketing activities to maximize daily sales opportunities.

The position requires spending most of the time standing and walking, with occasional lifting and moving of objects up to 10 pounds. Other physical activities may include reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The role also requires dexterity for working with small mobile-phone parts and the ability to look at a computer screen for prolonged periods.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the position, with or without reasonable accommodation.

Nice To Haves

• Bilingual ability; whether this is required may depend on the location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T performance standards.
• Help customers make buying decisions by delivering outstanding customer service.
• Learn and develop sales skills through training, with potential opportunities to join the management team.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work collaboratively with teammates to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage customers, educate them about AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth opportunities.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED