Retail Sales Associate

Cellco Partnership•Chino, CA

5d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, discovering needs through questions and conversation, recommending complete solutions, and closing sales through clear communication. You will also receive ongoing training and develop skills in operational functions such as merchandising and inventory. The role may include contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events to build customer relationships. The position is based onsite at a defined worksite location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts, particularly during busy seasons. Schedules are provided four weeks in advance. The role pays a base rate that varies by location, with commission opportunities tied to individual sales goals. The posting describes a general base-pay range of $16.00 to $21.00 per hour, plus potential commissions, and lists a starting base rate of $18.27 per hour for the location on the requisition. Compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Build connections with customers and ask questions to identify their needs.
Present product insights and recommend solutions that address customer needs.
Close sales through effective communication and intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand customer relationships.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel and gifts for top performers.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.