Retail Sales Associate

FIGS • Aventura, FL

6d • $16 - $18 • Onsite

About The Position

FIGS is hiring a Community Hub Associate to represent its brand and combine customer service with back-of-house operations. Reporting to the Community Hub Store General Manager, the associate will work on the sales floor and in the stockroom, supporting the holiday season and helping create a seamless shopping environment. The role includes engaging customers, maintaining merchandise displays, handling inventory, and supporting store operations and safety.

Requirements

• Previous retail and/or stockroom experience, with a focus on customer service.
• Strong interpersonal skills and effective communication with customers and team members.
• Ability to unpack, organize, and lift inventory weighing 5–50 lbs.
• Ability to walk an average of 12,000 steps per shift.
• Basic computer skills and retail math knowledge.
• Experience with POS systems; Shopify experience is preferred.
• Action-oriented and detail-focused, with the ability to manage multiple tasks in a fast-paced environment.
• Able to work in a fast-paced, changing environment.
• Embodies the FIGS brand ethos.
• Knows how to have fun and boost positive vibes.

Nice To Haves

• Experience with Shopify POS systems.

Responsibilities

• Greet and assist customers, providing product knowledge and guidance about FIGS styles, colors, and sizes.
• Share FIGS’ brand story and mission with visitors and foster connections with the healthcare-focused community.
• Support customer transactions, including purchases, returns, exchanges, and online orders placed in-store.
• Collaborate in planning and executing in-store events and initiatives.
• Organize and maintain the sales floor, keeping products stocked and attractively displayed.
• Receive, inspect, and organize inventory, and keep the stockroom efficient and orderly.
• Assist with inventory counts, identify replenishment needs, and communicate them to the leadership team.
• Follow store safety protocols and help maintain a safe and secure environment for customers and team members.
• Report potential issues and inventory concerns to management.
• Be available to work Black Friday and from the second week of December through the end of the holiday season.

Benefits

• FIGS Employee Stock Purchase Plan discount for voluntarily purchasing FIGS stock.
• Comprehensive benefits and perks package focused on well-being, including premium medical, dental, and vision coverage.
• Full access to wellness services through Breethe and Classpass.
• FIGS-sponsored life insurance and disability insurance.
• 401(k) with company match up to the first 6% of an employee’s contribution.
• Parental leave, new-parent care meals, and a return-to-work transition for primary caregivers.
• 50% discount code for FIGS products and a separate code for family and friends to receive 25% off site-wide.
• Access to FIGS Vet and discounted pet insurance.
• Benefits eligibility depends on hours worked and length of service; additional compensation and benefits are available only to full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed