Retail Sales Associate

Verizon • Huntersville, NC

3d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will connect with customers, identify their needs, recommend technology products and solutions, and help them complete purchases. The role also includes ongoing training and opportunities to develop skills in store operations, merchandising, and inventory. You may build your customer base through outbound calls and text messages to current Verizon customers and by participating in Verizon-sponsored off-site community events.

This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and to pick up additional shifts during busy periods. Compensation includes a base rate of $16.00 to $21.00 per hour and individual commissions based on sales performance. Verizon describes potential total annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Build customer connections and identify needs by asking questions.
• Present product insights and recommend solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other operational functions.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have previously included domestic and international travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED