Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. The role involves creating customer connections, asking questions to uncover needs, recommending complete solutions, and closing sales through clear communication and intuitive technology solutions. You will also develop skills through ongoing training in merchandising and inventory operations. The position may include contacting interested current Verizon customers by phone or text and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based role with 40 scheduled weekly hours. Evening, weekend, and holiday availability is required, with schedules provided four weeks in advance. Associates may also pick up additional shifts, typically during summer, November through December, or peak vacation periods. The position is commission-based. Base pay is $16.00 to $21.00 per hour, with the potential to earn up to $18,000 annually in individual commissions for meeting sales goals. The posting states that top performers may earn an additional $14,500 or more in commissions, with potential total annual compensation of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts during busy periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service.
- Build connections with customers and uncover their needs by asking questions.
- Recommend products and solutions that address customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by phone or text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs and incentives, which have included travel and gifts for top performers.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
