Retail Sales Associate - Blackhawk

Pet Food Express • Danville, CA

7d • $18 - $19 • Onsite

About The Position

Pet Food Express is hiring a Retail Sales Associate to help customers find pet products and solutions through tailored recommendations, trusted advice, and friendly service. The role involves proactively engaging with customers and their pets, learning about products, supporting sales, operating the cash register, stocking shelves, and helping maintain a clean and welcoming store. Employees participate in daily training and ongoing educational programs to build product knowledge and sales skills. The work includes physical tasks such as unloading shipments, lifting, and cleaning.

Requirements

• A passion for pets and a desire to help pet parents find suitable solutions.
• A sales-driven attitude and desire to exceed goals.
• A warm, welcoming personality and strong customer-service mindset.
• Eagerness to learn and participate in daily educational activities.
• Dependability, reliability, punctuality, and strong attendance.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to lift, move, and carry up to 35 pounds using appropriate lifting techniques and following safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch, and perform repetitive motions throughout a shift.

Nice To Haves

• Previous retail experience.
• Previous pet experience.

Responsibilities

• Proactively approach and engage with customers and their pets.
• Ask questions to understand customer needs and build lasting relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored product recommendations.
• Participate in daily training and ongoing educational programs to develop product knowledge and sales skills.
• Stay informed about new products, promotions, and the pet community.
• Educate customers on product benefits and solutions for their pets' needs.
• Maintain punctuality and reliable attendance.
• Operate the cash register and provide a friendly checkout experience.
• Unload shipments and stock the store, including performing heavy lifting.
• Clean and maintain the store, including sweeping, mopping, and cleaning pet messes as needed.
• Perform additional duties assigned to support store operations.

Benefits

• Potential career paths and advancement opportunities.
• Continued learning and leadership training.
• In-store employee discount that extends to family.
• Company-sponsored benefits, including life insurance, pet insurance, and an Employee Assistance Program (EAP).
• Full-time employees are eligible for paid time off and health insurance.
• 401(k) with employer match.
• Employee referral bonuses.
• Opportunity to bring a well-behaved pet to work.
• Opportunities to participate in community events and fundraisers benefiting local rescue and shelter partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed