Retail Sales Associate

EZCORP • Las Vegas, NV

3d • $14 - $15 • Onsite

About The Position

The Retail Sales Associate / Retail Customer Service (Pawnbroker) works in an EZPawn retail store and interacts with customers daily. The role supports sales and helps customers reach mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer environment.

The position offers a structured career path, beginning with a five-week paid trainee program. Upon completion, employees receive a $0.50 per-hour raise and promotion to Pawnbroker. Employees can pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and later apply for Assistant Manager, which includes a six-month training program. The stated pay range is $14.00 to $15.00 per hour, based on experience, with monthly bonus potential.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work effectively independently and as part of a team.
• Ability to multitask.
• Pass a criminal background check and drug test after a conditional offer.
• Be self-motivated, have a positive and outgoing personality, and demonstrate a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service through in-person and telephone interactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Competitive wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED