Retail Sales Associate, Ala Moana Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes supporting customers on the sales floor and in fitting rooms, and helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. Throughout the day, they maintain a shoppable sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, help customers complete their shopping experience, and collaborate with teammates to improve individual and store results. This is a full-time position at Ala Moana Center. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide a warm welcome and engage customers in friendly, personal conversations.
- Understand customer needs and offer personalized product and service recommendations.
- Use product knowledge and smart selling behaviors to achieve daily sales goals and drive results.
- Support customers on the sales floor and in fitting rooms.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering areas, updating signs and pricing, and supporting merchandise moves.
- Share Loyalty program benefits and help customers complete their shopping experience.
- Collaborate with colleagues and contribute to individual and store results.
- Use register and handheld equipment to process transactions as needed.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
