Sales Associate Full-time

Evergreen Goodwill•Edmonds, WA
•Onsite

About The Position

The Retail Sales Associate interacts with and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. The role is part of Retail Operations and reports to the Retail Supervisor. The pay rate is $18.25–$20.55 per hour, depending on experience (DOE). Goodwill believes in individuals’ potential to make positive changes in their lives and that education and training help them do so. Its vision is for each person in the communities it serves to be able to choose rewarding employment, financial security, and educational achievement. Goodwill is committed to creating and sustaining a culture of equity, diversity, and inclusion.

Requirements

  • No experience is required.
  • Ability to learn new technology and software related to the job.
  • Ability to lift and carry up to 30 pounds.
  • Fine motor control sufficient to grasp, handle, and manipulate objects with fingers.
  • Ability to stand for long periods and frequently bend, kneel, reach, stoop, squat, push, and climb ladders.
  • Ability to travel across a variety of surfaces, including stairs, ramps, and uneven terrain.
  • Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
  • Reliable attendance.
  • Ability to organize, sort, categorize, count, add, subtract, interpret data, solve problems, and communicate with the public.
  • High school graduation or equivalent is preferred but not required.

Nice To Haves

  • High school graduate or equivalent.

Responsibilities

  • Proactively acknowledge, greet, and help customers in any area of the store.
  • Assist customers and donors in a timely and courteous manner by answering questions or directing them to a supervisor.
  • Handle cash, checks, and credit-card transactions; close out the cash drawer and balance point-of-sale transactions.
  • Communicate through standard telephone and wireless audio systems.
  • Merchandise and restock items and provide general floor maintenance where needed.
  • Maintain a clean work environment.
  • Support team members and assist supervisors and leads when necessary.
  • Build and maintain internal and external customer satisfaction.
  • Contribute to team efforts by completing related results as needed.
  • Demonstrate safe work practices, support a safety culture, and report potential hazards or accidents.
  • Perform other duties as assigned.
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