Retail Sales Associate

Wild Fork Foods•Aurora, IL

13d

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform operational routines, including working in freezer environments, handling cash, and supporting opening and closing duties even when leadership is not present. You bring Wild Fork’s values to life: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. This full-time or part-time position is located in Vernon Hills and starts at $18.50 per hour, with bonus potential. The role includes customer service and selling, merchandising and replenishment, inventory support, freezer work, cash handling, opening and closing routines, and collaboration with the team.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in a fast-paced environment and manage multiple tasks.
Comfort working in extremely cold temperatures.
Ability to lift up to 50 lbs.
Ability to stand and walk for 8–10 hours.
Flexible availability for mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.

Responsibilities

Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
Provide customers with recommendations, cooking tips, recipes, and product insights based on their needs.
Understand daily sales goals, promotions, and store priorities, and apply that knowledge in customer interactions and selling behaviors.
Drive sales by engaging customers, building baskets, suggesting product pairings, and recommending solutions based on product knowledge.
Support service standards so customers feel welcomed, valued, and inspired to return.
Stock, rotate, and merchandise products to maintain a full, fresh, and visually compelling store.
Complete FIFO rotation and maintain accurate product labeling and pricing.
Keep the store clean, organized, and customer-ready; support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Maintain organized back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in cold temperatures, including walk-in freezers, to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
Follow cash-handling standard operating procedures with precision and integrity.
Work with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product-knowledge sessions, new processes, and ongoing development.
Support a positive, inclusive team culture where everyone feels valued.
Demonstrate determination and urgency in serving customers; engage with humility, sincerity, and pride in the brand; show discipline and ownership; work respectfully with the team; and remain curious about products, cooking, and customer needs.