Retail Sales Associate
About The Position
Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales through technology knowledge and customer service, learning customers’ needs, recommending complete solutions, and closing sales. Associates also develop skills in merchandising and inventory, may contact interested Verizon customers by phone or text, and may represent Verizon at sponsored events in the community. The position offers a base pay of $16.00 to $21.00 per hour, plus individual-based commissions. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. Evening, weekend, and holiday availability is required, with schedules provided four weeks in advance. Associates may be able to pick up additional shifts, typically during summer, November through December, or peak vacation periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn and uncover customers’ needs by creating connections and asking questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Develop skills through ongoing training and take on operational functions across merchandising and inventory.
- Potentially place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
- Sales recognition programs and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% off Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability, basic and supplemental life insurance, and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays and up to six personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
