Retail Sales Associate
About The Position
As a full-time Retail Sales Associate at Verizon, you will work as part of a team in a retail store, using technology knowledge and customer service skills to drive sales and help customers find solutions. You will learn about customer needs, recommend products and services, close sales, and develop operational skills through ongoing training. The role may also involve contacting current Verizon customers and participating in Verizon-sponsored events outside the store to build a customer base. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may also pick up additional shifts, particularly during summer, November through December, and peak vacation periods. The position is commission-based. Base pay is $16.00 to $21.00 per hour, with potential individual commissions and additional earnings based on sales performance. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Identify customers’ needs by building connections and asking questions.
- Recommend products and solutions to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
- Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave for eligible new parents.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances.
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
