Sales Associate Full-time

Evergreen Goodwill•Monroe, WA
•Onsite

About The Position

The Retail Sales Associate works in a retail store and interacts with customers, donors, and others to assist with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. The role supports store operations by providing customer service, processing transactions, stocking and merchandising, maintaining the sales floor and a clean work environment, and helping coworkers and supervisors as needed. Associates are expected to follow safe work practices, report hazards or accidents, maintain reliable attendance, and perform other duties as assigned. Duties may be changed or reassigned by management at any time.

Requirements

  • High school graduation or equivalency is preferred but not required.
  • No experience is required.
  • Ability to learn new technology and software as related to the job.
  • Ability to lift and carry up to 30 pounds.
  • Fine motor control, including the ability to grasp, handle, and manipulate objects with the fingers.
  • Ability to stand for long periods and frequently bend, kneel, reach, stoop, squat, push, and climb ladders.
  • Ability to travel across stairs, ramps, and uneven terrain.
  • Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
  • Reliable attendance.
  • Ability to organize, sort, categorize, count, add, subtract, interpret data, solve problems, and communicate with the public.

Responsibilities

  • Proactively acknowledge, greet, and help customers in any area of the store.
  • Assist customers and donors promptly and courteously by answering questions or directing them to a supervisor.
  • Handle cash, checks, and credit card transactions; close out the cash drawer and balance point-of-sale transactions.
  • Communicate through standard telephone and wireless audio systems.
  • Merchandise and restock products and provide general floor maintenance where needed.
  • Maintain a clean work environment.
  • Support team members and assist supervisors and leads when necessary.
  • Build and maintain internal and external customer satisfaction.
  • Contribute to team efforts by accomplishing related results as needed.
  • Demonstrate safe work practices, remain aware of potential hazards, and report hazards or accidents.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage through a health plan.
  • Employer-paid life, accidental death and dismemberment, and long-term disability insurance for salaried employees.
  • Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
  • Flexible Spending Accounts plan.
  • Roth and 403(b) retirement savings plan program.
  • Paid vacation, nine holidays, and sick time.
  • Limited paid time off for jury duty and bereavement leave.
  • Employee discounts.
  • Employee referral bonus.
  • Employee Assistance Program.
  • Mentorship Program.
  • Career advancement opportunities.
  • Paid job training.
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