Retail Sales Associate

Bonobos•New York, NY
•$17 - $25•Onsite

About The Position

PHOENIX Retail, LLC is seeking a Guide, also known as a Retail Sales Associate, for the Bonobos Guideshop at Brookfield Place. Bonobos is a menswear brand offering a personalized, appointment-based retail experience focused on exceptional fit and one-on-one customer service. The Guide is customer-focused, fit-focused, and sales-driven, using product knowledge to deliver an exceptional experience and achieve personal sales results.

Requirements

  • Have 1–3 years of sales or relevant experience.
  • Knowledge of men’s fashion, fabrics, styles, and fit.

Nice To Haves

  • Collaborative and effective in a team setting, with a drive for relationship building.
  • Self-starter who values self-awareness, intellectual honesty, judgment, empathy, and positive energy.
  • Strong time-management and organizational skills.
  • Strong written and verbal communication skills.

Responsibilities

  • Deliver exceptional customer experiences and maximize personal sales results.
  • Create an environment of genuine customer connection where customers feel welcome, heard, and valued.
  • Generate leads for current and future Bonobos business.
  • Consistently achieve personal sales goals.
  • Work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Benefits

  • Medical, pharmacy, dental, and vision coverage for eligible full-time associates.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid time off.
  • Parental leave for new mothers and fathers.
  • For part-time associates, access to assistance obtaining individual insurance coverage, including major medical, dental, vision, supplemental insurance, and life insurance.
  • Part-time associates may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with Company match.
  • Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
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