Retail Sales Associate

Verizon • Stockton, CA

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to uncover needs, recommending solutions, and closing sales using clear, effective communication. You will also develop your operational skills through ongoing training in merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based role at a defined location, with 40 scheduled hours per week. The position offers an hourly base wage and the opportunity to earn individual sales commissions; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Build connections with customers and ask questions to understand their needs.
• Present product insights and recommend solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Develop operational skills through ongoing training in merchandising and inventory.
• Potentially contact current Verizon customers who are interested in products and services by phone or text.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have included travel, gifts, and other incentives for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED