Retail Sales Associate - Full Time

Curaleaf•Bellmawr, NJ

2h•Onsite

About The Position

Curaleaf is hiring a Retail Sales Associate to represent the brand and guide customers through its cannabis products while delivering welcoming, informative, inclusive, and engaging service. The role involves helping guests find suitable products, making recommendations, processing purchases, and building customer trust and loyalty in a fast-paced, compliance-driven retail environment. The associate supports daily store operations, including opening and closing, cash handling, ID checks, customer profile updates, transactions, merchandising, inventory tasks, and online order fulfillment. The position requires open availability for shifts that may include evenings, weekends, holidays, and occasional overnights. The hourly pay rate is $17.00. The physical demands include standing for extended periods; walking; speaking and hearing; bending, kneeling, crouching or crawling; reaching and using hands and fingers; and lifting up to 25 pounds regularly and up to 50 pounds occasionally. The role may also require climbing and balancing, and close vision. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces, high stress, and changing conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation skills and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Strong conflict resolution skills and composure under pressure.
Initiative, a team-first attitude, and willingness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative approach and commitment to teamwork.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally and provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, relationship-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store.