Retail Sales Associate – Full Time

Autozone•Pasadena, MD

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store sales and operations. The Retail Sales Associate delivers customer service by helping customers select products, offering automotive advice, and contributing to a positive retail environment. The role includes assisting with product installations and vehicle diagnostics, while following company procedures and safety policies. The posting also describes the opportunity as a Senior Retail Sales Associate, but the listed job title is Retail Sales Associate.

Requirements

Must be at least 18 years old.
Basic knowledge of automotive parts is required.
Ability to lift, load, and deliver merchandise.
Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

High school diploma or equivalent (GED).
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide automotive advice, and communicate professionally to support positive interactions.
Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
Restock merchandise and maintain store organization.
Follow cash-handling and loss-prevention procedures.
Complete assigned tasks using established processes and follow company safety policies, including use of personal protective equipment.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Assist customers with wiper blade, battery, and light bulb installations.
Use diagnostic tools to read vehicle codes and recommend solutions.
Lift, load, and deliver merchandise.