Retail Sales Associate

Verizon•Hurst, TX
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a designated retail location. The role focuses on creating customer connections, identifying customer needs, recommending technology products and solutions, and closing sales. Associates also develop their skills through ongoing training and operational work across merchandising and inventory. The position may involve outreach to current Verizon customers by phone and text, as well as participation in off-site Verizon-sponsored community events. The role offers an hourly base pay of $16.00 to $21.00, plus individual sales commissions. The posting describes potential annual commissions of up to $18,000 for meeting sales goals, with additional commissions possible for exceeding goals. Total compensation varies by geography, hours worked, and performance. The position has 40 scheduled weekly hours and requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may also pick up additional shifts, typically during summer, November through December, or peak vacation periods.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Fluency in English and Spanish.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Learn about customers’ needs by creating connections and asking questions.
  • Present product insights and recommend solutions to provide complete sales solutions.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and work in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential incentives such as travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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