Retail Sales Associate

Verizon • Hanover, MA

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role includes developing product knowledge through ongoing training and supporting merchandising and inventory operations. You may also grow your customer base through outbound calls and text messages to interested Verizon customers and by engaging with the community at off-site Verizon-sponsored events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. The starting base pay rate listed for the location is $18.27 per hour. The posting also describes commission-based compensation, with earnings varying by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking relevant questions.
• Present product insights and solution recommendations as part of a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Develop through ongoing training and build skills in merchandising and inventory operations.
• Potentially grow a customer base through outbound calls and text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision benefits.
• 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED