Retail Sales Associate
About The Position
As a full-time Retail Sales Associate at Verizon, you will work onsite in a retail store, helping customers find technology products and services that meet their needs. You will use customer service and sales skills to create connections, recommend solutions, complete sales, and contribute to Verizon’s retail business. The role includes ongoing training and opportunities to develop operational skills in merchandising and inventory, contact interested Verizon customers, and represent Verizon at sponsored events outside the store. The position is commission-based, with a starting base pay rate of $18.27 per hour at the location listed on the requisition. The posting also describes a base pay range of $16.00 to $21.00 per hour, plus sales commissions; compensation varies by geography, hours worked, and performance. Scheduled hours are 40 per week.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customer needs by building connections and asking appropriate questions.
- Present product insights and solution recommendations to offer customers a complete sales solution.
- Close sales by communicating effectively and providing intuitive technology solutions.
- Develop skills through ongoing training and build proficiency in merchandising and inventory operations.
- Contact current Verizon customers who are interested in products and services by phone or text.
- Engage with the community at off-site Verizon-sponsored events to grow a customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with incentives that have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays and up to six personal days per year, as described in the benefits and compensation section.
- Adoption assistance.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
