Retail Sales Associate

Kelley Williamson Company•Loves Park, IL

21d•Onsite

About The Position

Kelley’s Market is hiring Retail Sales Associates at its Loves Park location to assist customers and support daily convenience store operations. Associates provide friendly, efficient customer service; operate the cash register and point-of-sale system; process purchases and refunds; handle cash; and answer questions about products, prices, and promotions. They also stock and organize merchandise and food and beverage areas, maintain cleanliness throughout the store and applicable exterior areas, follow food-safety and cash-handling procedures, complete shift paperwork, and communicate concerns and equipment problems to store leadership. The position is offered full-time or part-time. Pay is $15–$18 per hour based on relevant qualifications, with an additional $3 per hour for hours worked between 10 p.m. and 7 a.m. The role is based at Kelley’s Market, 6224 N Second St, Loves Park, IL 61111.

Requirements

Be at least 21 years old.
Provide friendly, dependable customer service in a busy retail environment.
Communicate clearly and work effectively with team members and store leadership.
Use basic math skills to handle cash and process transactions accurately.
Be available to work flexible hours, including evenings, weekends, and holidays.
Stand for extended periods; frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
Work in coolers, freezers, and outdoor conditions.
Obtain an alcohol sales operator license where required.

Nice To Haves

Previous work in retail, a convenience store, or a gas station; previous experience is preferred but not required.
Experience as a cashier or in another customer service role.
Experience handling cash or completing shift reports.

Responsibilities

Welcome customers and provide friendly, efficient service.
Operate the cash register and point-of-sale system; process purchases and refunds and handle cash accurately.
Answer questions about products, prices, and promotions.
Stock and organize shelves, coolers, freezers, and merchandise displays.
Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
Maintain clean, stocked Kelley’s Café food and beverage areas and follow food-safety procedures.
Complete shift paperwork and assist with cash and safe reconciliation.
Follow safety, security, and cash-handling procedures.
Communicate customer concerns, equipment problems, and other issues to store leadership.
Work with the team to keep daily store operations running smoothly.