Retail Sales Associate

The Salvation Army Central Territory•Evanston, IL

10d

About The Position

The Retail Sales Associate supports The Salvation Army’s thrift store operations and community mission by creating a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and processing donations into merchandise that helps fund community programs. This part-time position is scheduled for 27 hours weekly. Candidates must have open availability and be able to work a flexible schedule, including evenings and weekends. The pay rate is $17.05 per hour. Training on the point-of-sale system is provided, with proficiency expected within three months. Ongoing professional development opportunities are available.

Requirements

High school diploma or currently pursuing a high school diploma.
Strong English communication skills for customer and team interactions.
Basic computer skills and ability to learn new systems.
Ability to work a flexible schedule, including evenings and weekends.
Professional appearance and adherence to the dress code.
Reliable and team-oriented mindset.
Ability to stand for extended periods and move throughout the store.
Physical ability to handle merchandise and maintain store appearance.

Responsibilities

Greet customers, offer assistance, and provide exceptional customer service.
Accurately process sales using the point-of-sale system, including opening, closing, and balancing.
Maintain store appearance by cleaning, organizing, and restocking.
Process and display new merchandise to help meet daily production goals.
Contribute to a positive shopping environment.
Meet daily production and sales goals, support team collaboration, and maintain reliable attendance and punctuality.