As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors, work toward sales goals, and help build customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through welcoming, personal conversations; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while providing a thoughtful checkout and farewell. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed