Retail Sales Associate

EssilorLuxottica Group • Mesa, AZ

8d • $23

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will represent the brand by helping customers, staying knowledgeable about products, maintaining store standards, and supporting VIP customers. The role may also involve opening and closing duties, attending work meetings, and following company policies and management instructions.

Requirements

• At least 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers or managers about stocking needs.
• Maintain visual standards set by management and the company.
• Resolve customer issues and involve management when assistance is needed.
• Provide high-touch assistance in complex customer service situations for VIP clientele and support VIP retention.
• Stay up to date on the current product assortment and serve as an informed brand ambassador.
• Listen to and act on instructions from management or a superior.
• Assist with opening and closing duties as needed.
• Comply with professional regulations, company rules, and the code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to a manager.
• Represent the brand through personal style and connections to local and broader communities.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed