Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Brownstown Charter Township, MI

12d • Onsite

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support store operations. The role includes helping customers find products, building customer relationships, meeting sales goals, maintaining product knowledge, and promoting the brand. Associates work with store management to open, close, and operate the retail facility, including handling cash, inventory counts, deposits, paperwork, and transactions in accordance with company policies and procedures. The position may require travel within a 15-mile radius of the home store to cover shifts.

The associate helps maintain a clean, well-stocked store and ensures the appearance of the sales floor, back room, restrooms, and individual work area. Work involves shifts of 4 to 12 hours standing on the sales floor and may include twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products to meet customer needs.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make the customer experience comfortable and simple while meeting customer needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance, dental insurance, vision insurance, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED