Retail Sales Associate

Tarpley Music Company Inc•Frisco, TX

About The Position

A Retail Sales Associate is responsible for sales activities and customer service, including greeting customers, answering questions, offering assistance, suggesting items, sharing opinions, and providing product information. The role also involves keeping the selling floor stocked, assisting with merchandise displays, and organizing the selling floor and stock areas. The associate supports education representatives with paperwork for band instrument repairs and helps maintain clean workspace and show-floor areas.

Requirements

  • High school diploma required.
  • Basic operating knowledge of the Microsoft Suite.
  • Ability to be on your feet for long periods.
  • Ability to lift up to 35 lbs.
  • Passion for music and music education.
  • Customer service, self-starter, multitasking, problem-solving, customer-focused, organized, and productive skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Sales or retail experience preferred.
  • Fluent English and Spanish speaking ability preferred, but not required.

Responsibilities

  • Welcome customers by greeting them and offering assistance.
  • Direct customers to product displays and suggest items.
  • Advise customers by providing product information.
  • Process payments, including totaling purchases and processing checks, cash, and store or other credit cards.
  • Assist education representatives with paperwork for band instrument repairs.
  • Maintain the cleanliness of workspace and show-floor areas.
  • Update job knowledge through educational opportunities, professional publications, and personal networks.
  • Contribute to team efforts by completing related duties as needed.
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