Retail Sales Associate

MY WIRELESS • Auburn, IN

9d • $27,040 - $52,040 • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a driven, dynamic, and coachable Retail Sales Associate to join its retail team. The associate provides customers with a strong customer experience and technology solutions by explaining AT&T products and services and guiding customers through the buying process. The role offers a base salary plus commission and bonuses, ongoing paid training, and opportunities for career growth and advancement.

Associates work with customers and colleagues in an energetic retail environment. They are expected to meet sales and performance standards, deliver outstanding service, maintain the store environment, collaborate to achieve individual and team goals, and participate in marketing activities. The physical demands include standing and walking for prolonged periods, occasionally lifting objects up to 10 pounds, reaching, and handling display materials and merchandise. The role may also involve climbing and balancing on ladders, stooping, kneeling, and crouching, as well as working with small mobile-phone parts and viewing a computer screen for prolonged periods.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally eligible to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; this may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Educate customers about available AT&T products and services and guide them through the buying process.
• Train and develop sales skills to progress toward opportunities on the management team.
• Maintain a fun, clean, and exciting work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Base pay with commission and bonus opportunities.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED