Seasonal Retail Sales Associate

Vuori•Dedham, MA

About The Position

Vuori is hiring a seasonal Retail Sales Associate to connect with customers and communicate the brand’s values through product knowledge and an optimistic, engaging approach. The role works with the sales team to deliver excellent customer service, meet sales goals in a team-based commission environment, and support store operations and visual merchandising. Associates help customers find products and sizes, maintain the sales floor and fitting rooms, support inventory and cash-control procedures, and contribute to a clean, organized store.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to ensure each customer receives the best possible service.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge about fashion and activewear to serve as an expert for customers.
Assist with projects while keeping the customer experience a priority.
Communicate inventory needs to support business goals.
Stock the sales floor every evening and collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash-control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
Identify and communicate product concerns in a timely manner.