Retail Sales Associate

EZCORP • Longmont, CO

19d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Longmont, Colorado. This customer-facing role involves helping customers with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. Team members create a friendly, courteous, and respectful store environment. The position offers a structured career path beginning with a five-week paid training program, followed by opportunities for pawnbroker certification, promotion to Lead Pawnbroker (Shift Leader), and advancement to Assistant Manager, which includes a six-month training program. Pay is based on experience, with the stated range of $16.00 to $17.50 per hour, and the posting also describes bonus potential and opportunities to increase pay through training and advancement.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing, and strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adherence to all company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service in person and over the phone.
• Interact with customers to assist with sales and pawn-related transactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Pawnbroker Certification Program with an additional $1 per hour upon completion.
• Career advancement and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED