Retail Sales Associate

Aviator Nation•Miami, FL

19d•Onsite

About The Position

Aviator Nation is seeking full-time Sales Associates for its Wynwood location. The Sales Associate is a friendly, customer-focused team member who represents the Aviator Nation lifestyle and provides exceptional service in a fast-paced environment. The role involves welcoming and assisting customers, recommending tailored products, responding to customer concerns professionally, and staying current on products, services, and policies. The associate also helps maintain an organized, well-presented sales floor, displays, and signage.

Requirements

Availability to work a flexible retail schedule, including weekends and holidays.
Positive attitude, high energy, and a customer-focused mindset.
Strong communication and organizational skills, with attention to detail.
Ability to maintain a professional appearance and adhere to the dress code.
Basic reading, writing, math, and computer skills.
Confidence using office and retail equipment, including computers, phones, and printers.
Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations.
Ability to move and lift equipment and supplies weighing up to 30 pounds.
Vision abilities including close, distance, color, peripheral, and depth perception.

Responsibilities

Greet and assist customers, providing exceptional service and product knowledge.
Maintain knowledge of products, including SKUs, fit, and features.
Use the POS system to process sales, returns, and exchanges, and balance cash drawers.
Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
Guide customers to merchandise and help increase in-store sales.
Keep the sales floor organized, clean, and well-stocked.
Handle inventory tasks, including restocking, shipments, and inventory counts.
Contribute to omni-channel sales and fulfillment processes.
Assist with store social media efforts, including taking photos.
Carry out other duties as requested.