Retail Sales Associate

Retail Stores•West Bend, WI

About The Position

The Front End Specialist assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. The posting notes that the advertised title may differ from Ollie’s internal title; the official internal job title assigned upon hire is Front End Specialist.

Requirements

  • A positive attitude and a team-player approach, with a desire to engage with and serve customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience preferred.

Responsibilities

  • Greet and acknowledge every customer as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving the truck, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage begins after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Strong career growth and talent development culture.
  • 20% Associate discount on Ollie’s purchases.
  • A broad range of voluntary benefits.
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