Retail Sales Associate

My Wireless•Tucson, AZ

8d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a positive experience and technology solutions by presenting AT&T products and services, educating customers, and guiding them through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for new opportunities and financial rewards as they learn and succeed. Training and skill development can lead to opportunities on the management team. My Wireless operates more than 240 locations throughout the United States and Puerto Rico. The company describes its mission as inspiring team members through learning and development that helps them connect with customers and achieve goals. Its training program is intended to develop team members and prepare them for promotion. This job description is not all-inclusive, and employees may perform other related duties as needed to meet the organization's ongoing needs.

Requirements

Experience in a retail or customer-facing sales environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.
Physical ability to spend most of the time standing and walking, move about for prolonged periods, occasionally lift and move objects up to 10 pounds, and frequently reach with hands and arms.
Ability to perform movements that may include climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise with dexterity.
Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

Bilingual ability (may not be required depending on location).
Experience prospecting through outbound calls.

Responsibilities

Meet and exceed personal performance goals and AT&T standards of performance.
Help customers make buying decisions by delivering outstanding customer service.
Learn and develop skills through training to become a successful Retail Sales Associate and prepare for potential management opportunities.
Maintain a fun, clean, and engaging work environment for customers and team members.
Work as a team member to help exceed individual and team goals.
Participate in marketing activities designed to maximize daily selling opportunities.
Educate customers about available AT&T products and services and guide them through the buying process.