Retail Sales Associate

Verizon • Brea, CA

5d • $18 - $21 • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, understanding customer needs, and recommending complete technology solutions. Associates close sales through clear communication and continue developing their skills through training and operational work in merchandising and inventory. The position may also involve contacting interested Verizon customers by phone or text and engaging with the community at Verizon-sponsored off-site events.

The position is commission-based, with a stated starting base pay rate of $18.27 per hour for the location listed on the requisition. The posting also describes base pay of $16.00 to $21.00 per hour, plus commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using knowledge of technology and exceptional customer service.
• Build connections with customers, ask questions, and uncover their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and offering simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED