Retail Sales Associate

Verizon • Temecula, CA

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customer needs, recommending complete sales solutions, closing sales, and developing skills through training and work in merchandising and inventory. You may also contact interested Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based role with 40 scheduled hours per week. The position requires bilingual fluency in English and Spanish. Evening, weekend, and holiday availability is required, and employees may have opportunities to pick up additional shifts, particularly during busy periods. The role is commission-based, with a location-specific starting base rate of $18.27 per hour; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Bilingual fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and providing exceptional customer service.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customer needs with a complete sales solution.
• Close sales using effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Place outbound calls and send text messages to interested current Verizon customers to develop the customer base.
• Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED