Retail Sales Associate

Retail Stores • Wilmington, NC

12d

About The Position

The Retail Sales Associate, internally classified as a Front End Specialist, assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. Associates are expected to support one another, treat others with courtesy and respect, embrace the company’s value-focused approach, show commitment and initiative, keep improving, and act honestly and transparently.

Requirements

• A positive attitude and a team-player approach, with a desire to engage with and serve customers.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work safely.

Nice To Haves

• Six months of prior retail experience preferred.

Responsibilities

• Greet and acknowledge customers as they enter and exit the store and approach the front end.
• Operate the register accurately and efficiently.
• Approve refunds for other Associates.
• Assist with training new Associates.
• Learn current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving truck deliveries, pricing items, merchandising products, and recovering the store.
• Maintain the store’s appearance.
• Complete additional responsibilities as assigned.

Benefits

• Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
• 401(k) with a generous company match and immediate vesting.
• Career growth and talent development opportunities.
• 20% Associate discount on Ollie’s purchases.
• A wide array of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed