Retail Sales Associate

EZCORP • Laredo, TX

7d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, at its El Bufalo brand location. This customer-facing role provides daily opportunities to help customers with sales and reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful store environment.

The position offers a career path beginning with a paid five-week trainee program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue promotion to Lead Pawnbroker (Shift Leader), and apply for an Assistant Manager role with a six-month training program. Pay is competitive and based on experience, with potential for increases and monthly uncapped bonuses based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Work well independently and as a member of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting customers and interacting with them in person and over the phone.
• Assist customers with sales and pawn transactions, including negotiating mutually satisfactory agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• Paid five-week training program.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED