Seasonal Retail Sales Associate, University Park Mall
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire loyalty. The role also includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers and build relationships through friendly conversations. They maintain a shoppable space by merchandising new receipts, processing damages, testers and selected merchandise returns to vendors, updating signs and pricing, and assisting with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, work toward individual and store results, and learn and improve as they go. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoys meeting people, learning about them, and sharing information.
- Resourceful, eager to start a new venture, and able to adapt to changing priorities; able to work independently and as part of a team.
- Able to use electronic devices.
- Able to talk, lift, move constantly, stand, and reach with arms and hands.
- Able to stand for at least two consecutive hours and lift at least 25 pounds; able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Able to use computers and other technology frequently, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with a warm welcome and personalized conversations; understand their needs and recommend relevant products and services.
- Use product knowledge, customer engagement, and smart selling behaviors to meet daily sales goals and build customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
- Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely at the end of the interaction.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
