Retail Sales Associate

Verizon • Mesa, AZ

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and customer success. You will use your interest in technology and customer service to understand customer needs, recommend products and solutions, and close sales. The role also includes ongoing training and developing skills in merchandising and inventory operations. You may build your customer base through outbound calls and texts to interested Verizon customers and by attending Verizon-sponsored events outside the store.

The role is based onsite at a defined location. The schedule is 40 hours per week, with evening, weekend, and holiday availability required. Employees are typically given their schedules four weeks in advance, and may have the opportunity to pick up additional shifts during busy periods.

Base pay is $16.00 to $21.00 per hour, with individual commissions based on sales performance. The posting states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional commission opportunities for top performers. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn about customers’ needs by creating connections and asking questions.
• Present product insights and solution recommendations to provide complete sales solutions.
• Close sales by communicating effectively and fulfilling customer needs with simple, intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Build a customer base through outbound calls and text messages to Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED