Retail Sales Associate

Verizon • Rock Hill, SC

9d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and provide customer service while helping customers find technology products and solutions that meet their needs. The role includes learning about customers through conversation, recommending complete solutions, closing sales, and developing skills through ongoing training in sales and operational functions such as merchandising and inventory. Associates may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is based onsite at a defined location, with 40 scheduled hours per week. The schedule may include evenings, weekends, and holidays, and employees may have opportunities to pick up additional shifts, especially during busy periods.

Compensation includes a base rate of $16.00 to $21.00 per hour, plus individual commissions based on sales performance. The posting describes the potential for total annual earnings of $65,000 or more for top performers; compensation varies by geography, hours worked, and performance. Verizon offers benefits and career-development resources, including training, education assistance, and employee discounts.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Develop skills through ongoing training and perform operational functions across merchandising and inventory.
• Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation accrual growing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED