Seasonal Retail Sales Associate, Plaza Las Americas

Macy's•San Juan, PR
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you work toward sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, and inviting shopping environment. Daily work includes preparing the sales floor, reviewing sales goals and learning about new products, trends, and promotions; welcoming customers and building relationships through friendly conversations; maintaining merchandise presentation by handling new receipts, damages, testers, vendor returns, signs, pricing, and merchandise moves; and sharing loyalty program benefits and thanking customers. Colleagues support one another and strive to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Understand customers’ needs and provide personalized product and service recommendations.
  • Engage customers with a warm welcome and friendly, personal conversations to build relationships and encourage repeat visits.
  • Work toward daily sales goals and achieve sales targets through customer engagement and selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, prepared, and inviting.
  • Merchandise new receipts and process damages, testers, and selected merchandise for vendor returns.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with teammates and learn from others to support customer service and individual and store results.
  • Use electronic devices and technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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