Retail Sales Associate

EZCORP•Corpus Christi, TX
•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 3920 S.P.I.D., Corpus Christi, Texas 78415. The role offers pay of $12 to $14 per hour based on experience, with opportunities to increase pay and advance through a structured career path. New hires begin as trainees in a five-week paid training program and receive a $0.50-per-hour raise and promotion to Pawnbroker upon completion. Employees can pursue Pawnbroker Certification for an additional $1 per hour and may advance to Lead Pawnbroker (Shift Leader) or Assistant Manager; the Assistant Manager path includes a six-month training program. The position involves daily customer interaction, assisting with sales and negotiating mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members help provide a friendly, courteous, and respectful store environment. The stated pay range is $12 to $14 per hour, based on experience.

Requirements

  • High school diploma or GED.
  • Customer service, cashier, or retail experience.
  • Excellent communication and interpersonal skills.
  • Work well independently and as a member of a team.
  • Ability to multitask.
  • Pass a criminal background check and drug test, performed after a conditional offer.
  • Self-motivated, positive, outgoing, and possessing a strong work ethic.

Nice To Haves

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual ability.

Responsibilities

  • Greet customers and provide excellent service in person and over the phone.
  • Interact with customers to assist with sales and reach mutually satisfying agreements regarding pawn items.
  • Process sales, loans, and extensions.
  • Perform store opening and closing duties.
  • Adhere to company policies, procedures, and regulations.

Benefits

  • Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
  • Competitive wages based on experience.
  • Monthly uncapped bonus potential based on store and individual performance.
  • 401(k) with company match.
  • Paid time off.
  • Holiday pay.
  • Store discount.
  • Five-week paid training program.
  • Career development and advancement opportunities.
  • Great working hours described as better than traditional retail.
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