Retail Sales Associate

Orangetheory - Franchise #0312•Harwood Heights, IL

About The Position

The Retail Sales Associate helps share Orangetheory Fitness’s concept and promote fitness as part of a healthy lifestyle. The role welcomes and informs prospective members, supports studio operations, and helps the studio grow through membership sales, follow-up, and community outreach. The position also involves working with trainers to guide prospective clients through their first workout and helping maintain a clean, organized studio. Specific duties and selection requirements may vary by studio location.

Requirements

Passion for fitness and sharing its importance as part of a healthy lifestyle.
Enthusiastic, positive, and able to talk to anyone.
Thrives as part of a team.
Excellent communication skills, both face-to-face and in writing.

Responsibilities

Greet everyone entering the studio with enthusiasm, energy, and knowledge.
Present the Orangetheory concept to interested consumers during introductions.
Work at the front desk, including answering phones and speaking with members.
Give studio tours.
Work with trainers to guide introductions through a first Orangetheory workout.
Sell memberships to help the studio thrive.
Follow up with prospective clients.
Handle members’ concerns professionally and objectively, with the goal of resolving them.
Participate in marketing and outreach events.
Keep all areas of the studio clean and organized.