Retail Sales Associate

Verizon•Dulles, VA

7d•$20•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and deliver customer service while helping customers find technology products and solutions that meet their needs. You will learn about customers' needs, recommend complete sales solutions, and close sales through clear communication. The role includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact interested Verizon customers and participate in Verizon-sponsored community events. The position is onsite at a defined work location, with 40 scheduled hours per week. The schedule is provided four weeks in advance, and employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts during busy periods. Compensation is commission-based. The posting lists base pay of $16.00 to $21.00 per hour, a location-specific starting rate of $19.71 per hour, and the potential to earn commissions based on sales performance. Eligible external candidates may receive a $2,500 sign-on bonus subject to the stated terms. Verizon describes this role as an opportunity to develop a career through training, learning, and sales experience. Benefits are available starting on day one, subject to eligibility and plan terms.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying knowledge of technology and providing customer service.
Learn and uncover customer needs by building connections and asking appropriate questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Develop skills through ongoing training and cross-training in merchandising, inventory, and other operational functions.
Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

Medical, dental, and vision coverage.
401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave, including eight weeks for eligible new parents; for eligible new mothers, short-term disability may bring paid time off to up to 16 weeks.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and other offerings.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Potential $2,500 sign-on bonus for eligible external candidates, subject to the terms and conditions of the bonus agreement.
Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Adoption assistance.
Up to eight company-paid holidays per year and up to six personal days per year.
Up to 15 days of vacation per year for newly hired employees, increasing with additional service.