Retail Sales Associate

Verizon • Ankeny, IA

9d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers find technology products and services that meet their needs. The role involves creating customer connections, asking questions to understand needs, recommending complete sales solutions, and closing sales through clear communication. Associates also develop their skills through ongoing training and may perform operational functions across merchandising and inventory. The position may include reaching out to interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events to build a customer base.

The role is onsite at a defined worksite location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may be open to additional shifts during peak periods. The schedule is provided four weeks in advance. Compensation includes base pay of $16.00 to $21.00 per hour and individual sales commissions; actual compensation varies by geography, hours worked, and performance. The position offers comprehensive benefits and career development opportunities, including training programs.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using product knowledge, technology interest, and customer service.
• Connect with customers, ask questions, and uncover their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Potentially contact interested Verizon customers by phone and text about products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially providing up to 16 weeks of paid time off for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED