Retail Sales Associate

Bonobos•Walnut Creek, CA
•$17 - $25•Onsite

About The Position

Bonobos is seeking a Guide, otherwise known as a Retail Sales Associate, for its Broadway Plaza Guideshop. Guides are customer-obsessed, fit-focused, incentive-driven sales associates who use their knowledge to deliver exceptional customer experiences in a distinctive retail setting. The Guideshop offers one-on-one, appointment-based service and expert fit advice, complementing Bonobos’s online store. Its assortment includes better-fitting men’s clothing for a range of styles and occasions. This role focuses on building customer connections, generating business, and achieving personal sales goals. A flexible schedule is required to meet business needs, including evenings, weekends, and holidays. Compensation is $17.00–$25.00 per hour, with actual compensation depending on factors such as location, education, skills, and experience.

Requirements

  • Have 1–3 years of sales or relevant experience.
  • Have knowledge of men’s fashion, fabrics, styles, and fit.

Nice To Haves

  • Collaborate well in a team setting and be driven by relationship building.
  • Be a self-starter who values self-awareness, intellectual honesty, judgment, empathy, and positive energy.
  • Possess strong time-management and organizational skills.
  • Have strong written and verbal communication skills.

Responsibilities

  • Deliver exceptional customer experiences and maximize personal sales results.
  • Cultivate genuine customer connections so all customers feel welcome, heard, and valued.
  • Generate leads for current and future Bonobos business.
  • Consistently achieve personal sales goals.
  • Work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Benefits

  • Medical, pharmacy, dental, and vision coverage for full-time associates.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid time off.
  • Parental leave for new moms and dads.
  • Part-time associates may receive assistance obtaining individual insurance coverage, including major medical, dental, vision, supplemental insurance, and life insurance.
  • Part-time associates may be eligible for paid sick leave and public health emergency leave.
  • Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
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