Retail Sales Associate

Verizon•Norfolk, VA

8d•$17 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning about customer needs, recommending complete sales solutions, and closing sales using clear communication and intuitive technology solutions. You will also receive ongoing training and develop skills in merchandising and inventory operations. The position may include contacting current Verizon customers who are interested in products and services, as well as engaging with the community at off-site Verizon-sponsored events. It is an onsite, worksite-based role scheduled for 40 hours per week. Applicants must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, especially during summer, November through December, and peak vacation periods. The role offers a starting base pay rate of $16.59 per hour for the listed location. The posting also describes base pay of $16.00 to $21.00 per hour, with the potential for individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales through technology knowledge and customer service.
Discover customers’ needs by building connections and asking questions.
Present product insights and solution recommendations to provide complete sales solutions.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Develop skills through ongoing training and perform operational functions across merchandising and inventory.
Potentially contact current Verizon customers who have expressed interest in products and services through outbound calls and text messages.
Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits summary.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, with additional vacation accruing with service.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.