Retail Sales Associate

EZCORP • San Antonio, TX

3d • $13 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in San Antonio, Texas. The role offers a career path in a fast-paced retail environment, beginning with a five-week paid trainee program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue through a Pawnbroker Certification Program for an additional $1 per hour and pursue advancement to Lead Pawnbroker (Shift Leader) or Assistant Manager, which includes a six-month training program.

The associate interacts with customers daily, assists with sales, and works with customers to reach mutually satisfactory agreements regarding pawn items such as jewelry, electronics, and musical instruments. The role helps maintain a friendly, courteous, and respectful customer service environment. Pay is $12.50–$15.00 per hour based on experience, with uncapped monthly bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adhere to all Company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and by phone, providing excellent customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow Company policies, procedures, and regulations.

Benefits

• Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED